Reference

How cx663 Handles Your Personal Data

This Privacy Policy sets out exactly what personal data cx663 collects from you, how we use it, who we share it with, and how long we keep it.

Data transparencyAccount-level controlsIndia-specific jurisdictionSecure data storageClear retention periods
cx663 How cx663 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Our Data Team Send your data access request, correction request or deletion request directly to our privacy inbox. We acknowledge all requests within two business days and aim to resolve them within 30 days.
Live Chat Support Our live chat is available around the clock. If you have an urgent question about how your account data is being used, our agents can escalate your query to the data team while you wait.
Written Correspondence For formal requests that require a documented response — such as a complete data export or an objection to processing — you may contact us in writing. We provide a written response for your records.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply multiple layers of protection to the personal data tied to your cx663 account — from the moment you register to the point we no longer need…

Encrypted Data Storage

All personal data — including your name, contact details and payment identifiers from UPI, Paytm or PhonePe — is stored…

Cookie Management

We use strictly necessary cookies to keep your session active and analytical cookies to understand how you move through the…

Retention Periods

We hold your account data for as long as your account is active and for the period required by applicable…

Account Security Practices

Your account password is hashed and never stored in plain text.

Third-Party Data Sharing

We share your data only with payment processors handling your UPI or Paytm transactions, identity verification partners required by regulation…

How to Request Changes

You may request access to your data, ask us to correct inaccuracies, or request deletion at any time by contacting…

Common Questions About Your Data at cx663

The questions below cover the data rights and account-privacy concerns we hear most often from our users in India. If your question is not here, our support team is reachable via live chat at any time.

We collect your name, email address, phone number, date of birth and any payment identifiers you provide — such as your UPI handle or Paytm-linked number — to verify your identity and process your transactions.

We share data only with payment processors, identity verification partners and infrastructure providers who need it to deliver our service. We do not sell your personal data to advertisers or unrelated third parties under any circumstances.

We retain your account records for the period required by applicable financial and tax regulations in your jurisdiction. Once that window passes, we permanently delete your personal data from all our systems.

Email our privacy team or raise the request through live chat. We acknowledge all access requests within two business days and deliver a full data export within 30 days, formatted in a readable way.

Yes. Contact us by email or live chat with a correction or deletion request. We'll verify your identity, confirm what data is in scope and complete the change within 30 days, or explain if a legal obligation prevents us from deleting certain records.

We use necessary session cookies and optional analytical cookies. You can adjust your preferences in account settings at any time. Turning off analytical cookies does not affect your ability to log in or make deposits via Paytm, PhonePe or UPI.

Payment identifiers are encrypted at rest and in transit. We store only the minimum data required to process and reconcile transactions — we never store full card numbers or UPI PINs, and our payment partners are contractually bound to the same standard.